- What our customers want for their project is the most important thing for us. Because we manufacture we can also be creative and react to changing customer requirements. We closely monitor factory production give prompt and personal service. We maintain supervisors specifically for quality control and ensure that materials are delivered as originally specified.
We have over 90 Fireplaces on Display at our showroom in Loughill. We have an additional 100 fireplaces on display at our new showroom in Limerick City. Our customers choose their fireplace from our display or from our extensive catalogues. We also custom build fireplaces for our customers.
- In addition to choosing the fireplace, you will also have to choose a hearth, an insert and possibly a mechanism for draught reduction, depending on your intended use of the fireplace. Our team will take you though this as well.
- Many of our customers are choosing to put a stove in as part of the installation. A stove ensure that there is greater energy efficiency in the home and this is becoming more and more important with energy ratings and assessments being required for home sales.It is important that you have some measurements taken in terms of the Chimney breast if it exists, the width of the hearth, the height of the hearth, the type of flooring being used.
- Once you have chosen your fireplace, we schedule it in for delivery to suit your requirements. On a new build house, the fireplace will be one of the last items to be installed. This reduces the risk of damage to the fireplace and it is likely that the floors will be pre-installed. Normally, we will install within 2 weeks of order but you determine when you need it.
- On Granite and Stone products we usually quote from a drawing. You can also view our extensive range at the showroom. Once you have selected the products and wish to proceed, we schedule that templates be taken. These ensure that exact measurements are in place. The templates cannot be taken until your kitchen carcass has been installed. Once this is being fitted, we will schedule the templates. The delivery time will then be within 5 days of template unless otherwise suggested by you.
- You are also welcome to come to our factory and choose your exact stone slab for your kitchen. This is a unique offering from Elm.